Alex heads new specialist house clean service
Construction management graduate Alex Boucher has been appointed to manage Clean Estates’ new specialist three stage house clean service which covers properties through their various stages of building. Read more
Clean Estates is a commercial estates cleaning and grounds maintenance business, dedicated to delivering high quality services nationwide to the property freeholder and commercial property management sector.
Whatever your particular responsibility in property or facilities management, our aim is to make your life easier by delivering the essential services you need.
Our reputation is based on three key elements, which are central to our business philosophy:
1. People
Our skilled team of over 200 employees, includes experts in a variety of disciplines from interior and exterior cleaning through to landscape design and horticulture.
Each member of our team is committed to meeting and exceeding our customers¹ requirements, and is experienced their particular speciality. All our managers hold appropriate IOSH and/or CSCS qualifications.
Teams are supervised locally to ensure quality of service and facilitate fast resolution of any site issues that may arise.
2. Performance
Our reputation has enabled us to develop successful partnerships with some of the best known property management companies in the industry.
We can only maintain that reputation by performing consistently to the highest standards in everything we do, from enquiry and order handling through to service delivery, quality assurance and after-care.
We monitor and report on our own performance at every stage, respond quickly to customer feedback and implement improvements immediately when they are needed.
3. Service
We aim to deliver a service that is not only professional and efficient but also friendly and responsive.
Our dedicated help desks, which are both site and client specific, ensure our
services are delivered as promised, and we provide regular updates on progress
with every project.
The success of this approach is reflected in the frequent, positive feedback we receive, complimenting our high service standards.
What’s more, property and facilities managers can offer our Helpdesk services
to their tenants, providing a single resource for resolving problems which are the tenants’ responsibility.
